Frequently Asked Questions
Got questions? We've got answers! Here are some of the most common things people ask about Your Laundromat and our services in Kansas City. If you don't see what you're looking for, feel free to reach out!
Laundromat FAQ
Our laundromat is open from 9 am to 11 pm, 7 days a week. The last wash is at 10 pm.
Our self-service machines are coin-operated. We have change machines available for your convenience.
Yes, we have staff on-site from 4 pm to 9 pm.
Yes, we have a range of washer sizes, including 20 lb, 40 lb, 60 lb, and even extra-large 80 lb machines to handle big loads like comforters.
Wash and Fold Questions
You can drop off and pick up your wash and fold orders between 4 pm and 8 pm, 7 days a week.
Not much. Check out our pricing page to see the most current prices.
Yes, our minimum order for next-day and two-day service is 15 lbs, and for same-day service, it's 30 lbs.
Your laundry is commonly returned within 48 hours. We also offer next-day and same-day options for an additional fee.
We use high-quality detergents and fabric softeners to ensure your clothes are clean and fresh.
No, we do not. We keep all orders separate to avoid mix-ups and cross-contamination.
Pickup and Delivery Questions
Not much. See our pricing page to see the most current prices.
Yes, the minimum order for pickup and delivery is 15 lbs.
You can get your laundry picked up and delivered Monday through Friday from 8 am to 8 pm and Saturday from 9 am to 5 pm. Please sign in to see driver availability and schedule times that work for you.
No, but you have to leave us written permission and a note telling us where we can leave your laundry in case you are not home, such as behind a locked gate or some place hidden from view.
We are not responsible for losses and damages to your laundry after dropping it off.
If you don't specify, we typically hang the more formal items like collared shirts and slacks. Then we protect them in a clear plastic garment bag. We'll fold everything else and package it for your protection. Please let us know if you want something specific hung up.
Your laundry is commonly returned within 48 hours.
